Last updated: August 14, 2026
What to include
To help us investigate, include your iPhone model, iOS version, Slip version, the screen or flow where the issue occurred, the steps needed to reproduce it, and any error message displayed.
When relevant, tell us whether Screen Time or Location permission was granted.
Expected response time: up to 3 business days.
Do not send sensitive data
Do not send passwords, verification codes, government-issued identification numbers, device serial numbers, message content, personal documents, financial information, payment credentials, or authentication keys.
Feature requirements
- Selecting apps and applying mode settings require Screen Time authorization.
- Trusted Locations are optional and require Location permission.
- Some Screen Time and location behavior can be fully tested only on a compatible iPhone.
Slip is a privacy tool for selected apps in public places. It is not a device-recovery service and does not replace the security and recovery features provided by iOS or Apple.